When purchasing from us you can rest assured that all of our products are the best quality available.
We offer full refunds for products that are received damaged or damaged on arrival (DOA). We do not accept returns for buyers remorse or worn/used items. We only accept returns for refunds on a case by case basis. Please contact us within 7 days of receiving the item to register your intention to seek a refund. All products are quality checked prior to dispatch, we encourage the option of freight insurance for your piece of mind.
In the case of a refund being accepted by us, the Buyer is liable to pay return postage costs.
We offer parcel pickup from our Bayswater, Victoria Warehouse. We keep our prices low by operating as a warehouse with internet orders the preferred method.
If you wish to pick up your parcel please contact us prior to attending our Warehouse.
Pick Up Time: Monday to Friday – 9:00 to 3:00pm
Warehouse Address: Factory 3/55 Holloway Drive, Bayswater Vic 3153.
Email: firstname.lastname@example.org or PH: (03) 9761 1459.
Unfortunately, due to increases in couriers fees, we have had to adjust our freight prices accordingly. We are only passing on the couriers fees.
We use Direct Freight & Couriers Please as well as Express Post where possible. Freight costs are calculated at the checkout depending on quantity & weight of your order. Once your order is packed and has left our warehouse we will email you your freight tracking numbers. To check your order status simply log in to worldwidemartialarts.com.au using an existing account, or create one when making your order. If your order’s postage exceeds the standard cost, you can login to view a PDF invoice of the transaction.
Estimated delivery times
Please be patient over the weekend and public holidays. We will send an e-mail when the parcel is sent.
Approximate Shipping Times:
Regular Post: 7 to 10 Days
Express Post: 3 to 7 Days
Freight: 3 to 7 Days
ESTIMATED TIMES ARE FOR METRO AREAS ONLY, RURAL DELIVERY MAY TAKE LONGER.